For further details on other developments by Hill, click the button below. VIDA is a brand new collection of elegant, contemporary apartments, offering you space and quality in the heart of East Acton, W3. Carefully built and giving you modern convenience within a vibrant urban setting, making your home here will place you within easy reach of central London — while giving you the chance to make a corner of this increasingly fashionable district your own. From entertainment to relaxation, your new neighbourhood at VIDA has it all. VIDA is perfectly positioned for quick and easy access to the City and beyond.
Thank you Vida, I feel safe in your hands. The carers Vida london on Vidz been great - friendly and engaged, and understanding towards my mum's particular needs. Vida has assisted me with all my needs including arranging assessments and countless meetings with social care. Events We attend a range of events throughout the year. My husband has vascular dementia and needs a lot of help.
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Vida london on Saddledome. Saratoga Springs. Warmth We create close relationships by recruiting compassionate carers that are trained and selected based on our clients' individual needs and personality. Write a review. EnergySolutions Arena. Is This Your Listing? Manchester Evening News Arena. Poor 0. Modal Scarf Rose Modal Scarf. The Singles — Information for care providers, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections.
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See the full report here. Dealing with countless care agencies over the years was a struggle, until we came across Vida.
They have been everything we asked for. They understand our basic care needs and are very professional as well as being warm; Vida does not feel like a business, but like a family. The care assistants also seem really happy with their work, smiles all round.
Vida has assisted me with all my needs including arranging assessments and countless meetings with social care. Thank you Vida, I feel safe in your hands.
I have been really impressed with how professional Vida are at taking care of my mother. The service is simply amazing and went beyond my expectations. The care assessment and personalised care plan met all of my needs and reassured me that she was going to receive the best care possible, tailored specifically to her. The carers are so warm and friendly, easily integrating into our family.
Vida is really something different. One of our care assessors will visit you to assess your specific care needs. We will match you to a carer, based on individual needs, lifestyle and personality. We then create your personalised care plan, arrange for you to meet your carer and your care begins.
Our carers are trained in a range of skills so that we can provide support that's suitable for your needs. To allow short term relief days or weeks for the regular carer usually a family member or personal carer. Feel at home with Vida Targeted carer matching to assure the very best home care. How can we help? I'm looking for care I'm looking for a job. The Vida difference. Warmth We create close relationships by recruiting compassionate carers that are trained and selected based on our clients' individual needs and personality.
Security We use technology to enable carers to monitor our clients' health and provide regular communication to ensure the care they receive changes with their needs. Community We look after our staff so they can look after others. Providing regular training, above-average wage and a supportive environment to ensure our clients receive the best care.
What our clients say about us. Catherine and Megan, Brent Cross Dealing with countless care agencies over the years was a struggle, until we came across Vida.
Book a free care assessment to explore how we can help you Get Started. How it works. How we can help Our carers are trained in a range of skills so that we can provide support that's suitable for your needs. Regular care Regular appointments to support your physical, mental and social needs. Read More. Respite care To allow short term relief days or weeks for the regular carer usually a family member or personal carer.
Palliative care Helping clients stay more comfortable whilst managing pain with their terminal illness. Disability care Support for individuals with physical or mental disabilities. To see all of the services that Vida provides, please click on the link below. Read our Care Guides to learn about types of care, costs and available funding. Discover more.
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VIDA - Last few stunning apartments available with only a 5% deposit required!
Vida provides a range of care services to people wishing to remain in their own homes. This enables them to remain independent and in familiar surroundings for as long as possible. Services include general care, such as assistance with day-to-day, light domestic tasks, respite care to offer caregivers short breaks, and disabilities care for those with specific mental or physical disabilities.
This enables clients to continue leading their preferred lifestyles. All staff members undergo a comprehensive screening by managers. They are highly experienced and insured, and take part in advanced training, enhanced DBS checks, and an entrance exam, to ensure clients receive the highest standards of care possible.
Owner : Digital Home Visits Ltd. A 48 month period has been used as there were no positive reviews in the last 24 months. These points are added up and then divided by the total number of completed ratings to generate the average rating. The Average Rating of 3. If there are no Positive Reviews in the last 24 months, then 2.
A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment? The 5 points available are broken down as follows: 3. The calculation is the same as above, except the points are divided by 2. The 2. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
I'm a wheelchair user, I have been left more than once in bed and not been able to transfer from the bed to the wheelchair, I missed my breakfast, my medication, my lunch and above all my urine bottle was full, I was pleading to the controller please do something can you come for 30 minutes and sort all this for me, she said that she was not qualified to do so!
It seems like to the manager it doesn't count and I have been told that whatever the controllers decide that's it. I only find one carer in this company who is really good, helpful and he really cares about all his clients. Overall Standard. Treated with Dignity. Value for Money. Dear Sir, I appreciate you taking the time to make your views known and I am fully aware of your experiences with the service back in January. I would, however, like to respond directly to some of the concerns you have raised.
There were occasions earlier in the year where a carer letting us down last minute meant we undoubtedly failed to provide an appropriate service. We are very aware of that and I spoke to you at the time and offered my personal apologies for letting you down and promised we would try to improve your service. Since then we looked at the service as a whole and allocated to you a regular carer who we felt would be a good, reliable match.
This is the carer you describe in your review as: "I only find one carer in this company who is really good, helpful and he really cares about all his clients. It is never our intention to let a client down and when we do, we strive to make amends, as I feel we have done in this case. As the registered manager, I can assure your opinion very much does count and I will happily over-ride any decisions which I feel are not taken in your best interest, within the limits of the available options.
I will also ensure the Vida service continues to be open and transparent about its shortcomings when they arise and am personally always happy to discuss any problems or concerns you may have. Finally, I thank you for allowing Vida to continue to provide a service for you, despite the problems you have had, rest assured my team and I will continue to provide a service which is one we can both be happy with.
I have found the staff at Vida to be exceptionally helpful. I have used other agencies to find carers for my mum in the past, but Vida is a much more personal and helpful service. The carers have all been great - friendly and engaged, and understanding towards my mum's particular needs.
The carer was a very pleasant person and had experience. My husband has vascular dementia and needs a lot of help. The agency is very helpful in finding a suitable carer. The carers are well trained and efficient. Mum has had kind and delightful carers. She was offered a choice of carers. When a carer was absent she was introduced to the replacement person beforehand and that person shadowed her usual carers. The carers are lovely, dedicated and interesting people, keen to have a relationship with mum and never seem to feel it's "just a job".
They are consistent and reliable. The agency is very helpful and easy to talk to and obviously good at finding nice people. The carers are also energetic and adaptable. This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.
If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page. Please provide your details as we may contact you to verify this review. The review MUST be input and submitted by you, using your own personal email address the email address of other people or also of the home care provider will not be accepted.
Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to home care providers. It can take up to 30 days for a review to be published or deemed non-compliant. Neither Unlikely or Likely. Don't know. Please do not use names and enter a minimum of and maximum of 1, characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:.
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
Care Quality Commission is responsible for the registration and inspection of social care services in England. Information on this page is displayed without responsibility for its accuracy on the part of homecare. Please contact Vida to verify any information. View our terms and conditions. Vida has an Enhanced Service — more info. Log In. Review Score from 5 Reviews 6. All Photos 3.
Show on Map. Reviews 5. Average Ratings Excellent 3. I'm a wheelchair user, I have been left more than once in bed and not been able to transfer from the bed to the wheelchair, I missed my breakfast, my medication, my lunch and above all my urine bottle was full, I was pleading to the controller please do something can you come for 30 minutes and sort. Michael Prior, Registered Care Manager at Vida responded to this review on 19 Mar Dear Sir, I appreciate you taking the time to make your views known and I am fully aware of your experiences with the service back in January.
The carers are lovely, dedicated and interesting people, keen to have a relationship with mum and never. Your Contact Details Please provide your details as we may contact you to verify this review. First Name. Last Name. Verify Email. Name Please edit if you wish, but it is now our policy not to publish the surname of the reviewer. Your connection to the Agency Please note we only accept reviews from the connections displayed in the drop down.
We do NOT accept reviews from staff or people with a professional connection with the agency Please Select When does your review relate to only accepted if within the last 12 months Your review must be about a service provided within the last 12 months.
How likely are you to recommend this care provider to friends and family if they needed similar care or treatment? Review Comment Please do not use names and enter a minimum of and maximum of 1, characters - Currently 0 characters. Click for key. Inspection ratings We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations. Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service. Suspended ratings are being reviewed by us and will be published soon. Ticks and crosses We don't rate every type of service. There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.